Shipping Policy for PoppySkincare

Effective Date: December 25, 2024

At PoppySkincare, we are committed to providing a smooth and timely delivery process for all our customers. This Shipping Policy outlines the terms and conditions related to shipping and delivery of your purchases from our website. By placing an order, you agree to the following shipping terms.

1. 1. Shipping Methods

We offer various shipping methods to meet the needs of our customers. Shipping options are displayed at checkout, and you can choose between standard and expedited shipping.

• • Standard Shipping: Delivery within 5-7 business days (domestic)
  • Expedited Shipping: Delivery within 2-3 business days (domestic)
  • International Shipping: Delivery time varies based on destination, typically 7-14 business days

Please note that delivery times are estimates and may vary due to factors such as location, weather conditions, or third-party carrier delays.

1. 2. Processing Time

Orders are processed and shipped within 1-2 business days after receiving your order confirmation. Orders placed on weekends or public holidays will be processed the following business day.

1. 3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. We offer free standard shipping on domestic orders over a certain amount (please check the website for current promotional offers).

• • Domestic Orders (U.S.): Shipping costs are calculated at checkout.
  • International Orders: Shipping costs and fees (including customs duties and taxes) will be calculated based on the destination country.

1. 4. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can track your package on the carrier’s website using the tracking number provided.

1. 5. Shipping Restrictions

We currently ship to the United States and select international locations. International shipping may be subject to additional charges, including customs duties, taxes, and import fees. These fees are the responsibility of the customer and are not included in the product price or shipping fees.

1. 6. International Orders

For international orders, please note that customs policies may vary by country. PoppySkincare is not responsible for any delays or issues related to customs clearance. It is the responsibility of the customer to ensure compliance with their country’s import regulations.

1. 7. Lost or Damaged Shipments

While we strive to ensure that all shipments are delivered in perfect condition, PoppySkincare is not responsible for lost or damaged items caused by third-party shipping carriers. If your package is damaged during transit, please contact the carrier directly and file a claim with them. If your package is lost or not delivered, please reach out to us, and we will assist in resolving the issue.

1. 8. Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. PoppySkincare is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If there is an error in the shipping address, please contact us immediately to update your information.

1. 9. Order Cancellations

If you wish to cancel or modify an order, please contact us immediately. Once an order has been processed and shipped, we are unable to cancel or make changes. In such cases, please refer to our Return and Refund Policy for further instructions.

1. 10. Customer Support

If you have any questions or concerns regarding shipping or need assistance with tracking your order, please contact our customer support team. We are here to assist you.

For shipping inquiries, please contact us at:

Email: info@poppyskincares.com
Phone: +1 (305) 555-1234
Website: poppyskincares.com

Address:
5678 Palm Avenue, Suite 101,
Miami, FL 33101,
USA, Florida

Thank you for shopping at PoppySkincare. We value your business and are dedicated to ensuring the timely and secure delivery of your skincare products.