Sales Policy for PoppySkincare

Effective Date: December 27, 2024

At PoppySkincare, we strive to provide high-quality skincare products that meet your expectations. Our sales policy outlines the terms and conditions regarding product purchases, pricing, and shipping to ensure a smooth and secure shopping experience for all customers.

1. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure our online inventory is up-to-date. In the event that a product is out of stock after your order is placed, we will notify you promptly and offer a full refund or a substitution option.

2. Pricing

The prices of all products are listed in USD and are subject to change without notice. We strive to provide accurate pricing and descriptions, but in the event of an error, we reserve the right to correct any inaccuracies related to pricing, availability, and product details. If you have already placed an order, and the price of a product changes before shipment, we will honor the price that was listed at the time of your purchase.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Secure Payment Gateways as available

All payments are processed securely using industry-standard encryption methods to protect your financial information.

4. Shipping and Delivery

We offer standard and expedited shipping options to ensure timely delivery. Once your order is confirmed, we will provide you with an estimated delivery date. Delivery times vary based on your location, and shipping fees will be calculated at checkout.

For international orders, customs fees, taxes, and duties may apply and are the responsibility of the customer. Please refer to the shipping terms on our website for further details.

5. Order Cancellations

You may cancel an order within 24 hours of purchase. If you wish to cancel an order, please contact our customer service team immediately at info@poppyskincares.com. Once an order has been processed and shipped, cancellations will not be possible, but you can follow our return policy for any product you wish to return.

6. Sales and Discounts

Periodically, we offer sales, promotions, and discounts on various products. Any discount or sale price is only valid for the duration of the promotion and cannot be applied retroactively to past purchases. Discounts may be subject to terms and conditions as outlined during the promotion.

7. Customer Support

If you have any questions regarding your order, product inquiries, or shipping details, please reach out to our customer service team at info@poppyskincares.com. We are happy to assist you with any concerns.

By placing an order with PoppySkincare, you agree to the terms and conditions outlined in this policy.

Thank you for shopping with us! We are committed to providing you with the best skincare products and customer service experience.